Purchasing Green Coffee: FAQs

Interested in purchasing Josuma Select® green coffee?  Below are some of the basics of how we operate:

WAREHOUSING:  We store our green coffees at third-party warehouses located in the San Francisco Bay Area.  One warehouse carries our full selection.  Two others (including The Annex) just carry our most popular beans.

PRICING:  We quote prices on an ex-warehouse basis.  Minimum purchase is one bag (100-132 pounds, depending upon the coffee).  We do offer price breaks for larger purchases.  Please note that prices are subject to change without notice.

ADDITIONAL CHARGES:  Our warehouses impose additional fees, including charges for loading out, palletizing, shrink wrapping, and/or strapping. The amounts may vary by location. We add those charges to each buyer’s bill.

SHIPPING/LOGISTICS:  Once a buyer has paid for the coffees, we will release the coffee. Title for the beans will pass to the buyer inside the third-party warehouse. Buyer will be responsible for transporting (or arranging transportation of) the coffee from the warehouse in the San Francisco Bay Area to buyer’s location. Buyer bears cost and risk of transport.

TURNAROUND TIME ON ORDERS: Once we receive your order, the coffee will typically be ready to ship within two business days.

INTERNATIONAL CUSTOMERS:  Buyers located outside the US may find it best to retain the services of a freight forwarder in the buyer’s country. The forwarder can handle shipping and, more importantly, can work with a US-based freight forwarder to pick up the coffee from the warehouse and deliver it to the port. Working with a freight forwarded in the destination country (rather than just with one in the US) often gives a buyer greater recourse should issues arise during transport.

HOME ROASTERS:  Home roasters willing/able to purchase one bag can buy from us directly. If you’re looking for smaller quantities, please note that we also supply some of our coffees (Malabar Gold Espresso, Kaapi Royale) to Coffee Project, which caters to the home roasting community.